We process and ship orders within 24 hours, Monday through Saturday. If your order is received after noon on Saturday, your order may not be shipped until the following Tuesday due to our physical store and postal hours. You will be notified that your item has shipped via the email you provide at the time of purchase. We do everything we can to make sure that you receive your purchase as quickly as possible. 

For Merchandise:

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Refunds are not available on store merchandise. Exchanges may be made on jewelry only. Refunds and exchanges are not available for items made to order, or personalized. 

For Paloozas:

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Seats at any Palooza or event must be paid at time of registration. Refunds are not available. Exchanges for paid spots to other Paloozas or events, or merchandise from Abstract Distractions is prohibited. If an event is cancelled due to weather or store related issues, they will be rescheduled for another date. You are welcomed to sell your spot at your convenience, should you not be able to attend.